Do you always win the business you want to win, and that you truly deserve to win?
Are all your people brilliant at winning new business, and at over-delivering for the customers you already have? Are you confident of retaining your most important contracts and customers?
The most successful businesses are those where everyone understands the role that they play in creating value for a customer.
With whole markets are being disrupted, and customers faced with more choice than ever before, it has never been more important to get your whole team pulling together to win, serve and create value for your customers.
Robyn is a respected speaker on business development topics and is known for her ability to inform, inspire and engage audiences.
She is a regular speaker for TEC (The Executive Connection) and the CEO Institute and has delivered workshops at the Asia-Pacific Incentives and Meetings Expo, Tender Risk Management conference (Akolade) and Flying Solo conference. Her public training programs have been offered through Engineering Education Australia Tenderlink.com and the Facility Management Association and she presents regularly at business networking events, client sales meetings and conferences.
Robyn's keynote and workshop topics
Value: how to talk about what you do so people want to buy it
THEME: NEW BUSINESS PURSUITS
Customers want to commoditise you and force your prices down. To win engaging work and profitable business, we need to find the link between what you know and can do, and what makes commercial sense for customers to buy.
How to articulate customer value in bids, tenders and proposals
THEME: WINNING PROPOSALS AND COMPETITIVE TENDERS
Your team sees proposals as paperwork, not an exciting opportunity to win new business. But competitive tenders aren’t going away, and your people need to know how to write proposals that win business.
Ready to Re-compete: Retain your most important contracts and customers
THEME: RETENTION AND GROWTH
Incumbents are no longer the bright shiny promise full of hope, and are more vulnerable to competition than they think. To keep earning the business you already have, you must build the customer's future in a way they could not achieve alone.
Supplier Engagement: Future-proof your business by unlocking the value in your supplier relationships
THEME: VALUE PROCUREMENT
Category management has already delivered the big windfalls for procurement, and buyers now need to engage more effectively with their supplier base to create value beyond simply saving costs.
“Congratulations – you were excellent – a very enlightening presentation, very well rated and most informative for the members. I will recommend that other syndicates benefit from this address.” Julien O’ Connell, Chairman, CEO Institute Syndicate
“Robyn’s ability to create and develop workshops that hit-the-mark is astonishing.” Henry La Motta, Tendering for Success National Manager, Tenderlink.com
“Robyn’s presentation at our inaugural national conference was a real hit with our audience. Delegates praised the richness of her content and found her presentation style both engaging and inspiring.” Robert Gerrish, Founder of Flying Solo, Australia’s solo and micro business community
“Robyn presented to our Entrepreneurs NETWORX group. Her topic – Writing Successful Proposals – proved so popular that we had to move the event a week prior to allow enough room for the 100 people who booked. I can confidently say that Robyn is one of the best presenters we’ve used in the past 12 months, during which we’ve staged more than 20 events.” Kimberly Palmer, Founder, NETWORX Events