Revenue revolution

Time to re-set your sales plan for 2016!

How has your year been? Brilliant? Pretty good? Not so good? Terrible?

As we hit December, we are already calling time on 2015 and making a mental checklist of what happened, what didn’t happen, and what we can do differently and better next year.

·       If you had a brilliant year, how will you make next year just as brilliant?

·       If you had a pretty good year, how can you make next year really rock?

·       If you had an average year, how do you break through patterns that are getting you less-than-ideal results?

·       If you had a terrible year, how will you get a lock on what’s going wrong, and come up with a plan to fix it?

The beauty of a new year is that we get a fresh start. 

In The Power of Focus, Jack Canfield says that we make our own luck through great preparation, good strategy, and focusing our time and energy doing the things we are truly brilliant at.

So what’s on your new business wish list for 2016? There are lots of opportunities out there. These can be yours if you really want them, know why you want them, have a strategy to go out and get them.

This is easier said than done, when most of us are so crazy-busy. And it’s heartbreaking to see opportunities pass by that you know you would be perfect for.

Let’s make 2016 your best year ever. My new program, Pole Position, will help you to design and package an offer that is so commercially valuable, your customers would be crazy not to buy it. I have only three places available in this extraordinary program over the December/January period. Contact me if you'd like to know more.

Robyn Haydon is a business development consultant specialising in business that is won through competitive bids and tenders. Her clients have won and retained hundreds of millions of dollars worth of business with many of Australia’s largest corporate and government buyers.

Had a tough year? Missed out on business you really wanted? Let’s make sure 2016 is different. The Pole Position program will position you to win the opportunities on your radar for next year. Email info@robynhaydon.com or call 03 9557 4585 to find out more.

Five drivers that inspire new business pursuits

Talk long enough to any smart professional and you'll find that their goal is to do meaningful work that gives them a creative charge. Responding to tenders is the opposite of this. As a manager, this is why it can be so hard to get your professional staff to work on tenders - no matter how great the project on offer might seem to you.

As Drake Baer wrote in a career development piece for Fastcompany, there are five things that drive us in our working life:

1.     Cultivating craftsmanship or “mastery”;

2.     Uncovering a vocation (or purpose);

3.     Finding personal and professional alignment;

4.     Sculpting a lifestyle; and

5.     Identifying our ethic (or values).

If you want to engage your team with the idea of pitching for a project, here are some questions that leverage these career drivers and will help each individual to make a personal connection with the work on offer.

Career driver 1: cultivating craftsmanship or “mastery”. 

Questions to ask your team: what do you want to be the best at? How could this project help you develop that? What would need to happen for you to get the maximum career benefit out of this project?

Career driver 2: uncovering a vocation (or purpose).

Questions to ask your team: why did you decide to do what you do? How does that relate to what the client really wants here? How could this project help you to make that difference to them, and be commercially smart for us?

Career driver 3: Finding personal and professional alignment

Questions to ask your team: What did you love about working on (past/current) project? What is it about that assignment that made you feel like you were doing your best work? Does this project feel good to you too? If not, why?

Career driver 4: Sculpting a lifestyle

Questions to ask your team: Offer a list of benefits that might be possible from working on this project and see which ones your team members respond to. Does the project offer opportunities for travel and adventure? Autonomy? Connecting with other experts? Publishing findings that will influence peers?

Career driver 5: Identifying your ethic

Questions to ask your team: what do you think the client is trying to achieve here? Is this something you would aspire to achieve personally? Are there any aspects of this project that worry you or don’t feel like a good “fit” for us?

How do I know these questions are necessary? I’ll let you in on a little secret. I don’t love bids and tenders either! (Weird, right?!). The creative charge I get from MY work results from seeing smart, capable professionals light up at the prospect of solving a problem that is meaningful to THEM.

So if you have clever people who "don't do” business development, try this approach. You might be surprised at the results.

Robyn Haydon is a business development consultant specialising in business won through formal bids, tenders and proposals. She is the author of two books on proposals and sales, including Winning Again: a retention game plan for your most important contracts and customers. Read more about it here.

How to Build Business-Winning Innovation in Your Services Business

Most service businesses sell to business customers — either exclusively, or in addition to consumers.

When you sell to other businesses or to government, and when you reach a certain level, you will be selling to procurement.

For example, Victorian government departments need three quotes for any purchase above $25,000. Above $150,000, they are required to conduct a formal tender.

Most businesses that sell at this level end up winning at least two-thirds of their business through some kind of formal submission. When you win a contract that way, you only get to keep it by competing for it again, generally, once every three years.

That’s a lot of revenue at risk through the procurement cycle.

When I talk to people who sell services, they often tell me that they are so busy working in the business that there never seems to be time to work on it. The marketplace is getting more competitive all the time, and the pace of change is so intense that it can be hard to keep up with what competitors are doing – let alone come up with new things yourself.

To make things even more challenging, there is the frustration that customers don’t really understand what you do, let alone value what you do.

There is a better way to sell services. If you’re struggling with these problems, I can help.

The Revenue Revolution: Building Business - Winning Innovation in Services Organisations is a program for owners and leaders of service businesses. Together, we will look at what your organisation knows, does, and delivers, to identify what you offer that is:

  1. Extremely valuable to customers, and has the highest currency right now;
  2. May be outdated, and of limited value to customers; and
  3. Can be built in order to create greater value to customers over the next 6 to 12 months.

At the end of the program, you will have a blueprint to develop services that will position you as the clear winner with customers or funding bodies.

Contact me for a white paper with more information about how the Revenue Revolution Program can help you grow your services organisation.